Happy Customers Faster Cash

Happy Customers Faster Cash is a one day training & interactive program for B2B organizations, that can be tailored to the needs of your credit management team.

The training is especially aimed at operational credit control or credit management teams,  In one sentence this training / workshop is about getting paid on time, while keep and growing a good relationship with your customers. As introduced in the book Happy Customers Faster Cash, we call this 'financial Customer Relationship Management', in short fCRM. 

The training is pragmatic and based on many years of experience in account management, (operational) credit management and (technical) customer service management.  

Topics 

What did attendees say about this training?

ØOpenness issues (personal)

ØFocused on company strategy

ØTeambuilder

ØInformative, instructive, learning from each other

ØExtensive

ØGood interaction / interactive 

ØEngaging

ØBeing open about weaknesses / problems

ØClear powerpoint

ØGood tools for the future

ØHelpful to improve working within credit control