WCMConsult services

1.  Consultancy: 

Analysis, setup and improvement of your B2B operational and strategic activities and processes for:

     credit (risk) management     risk / value based analysis of your customer base     complaints & service management     developing strategies to optimize future risk and value     integrated business concepts, focusing on integration of finance and commerce     support in software selection based on your business requirements

2.  Writing & book publication
    * Articles and interviews on various business topics, from credit management to customer                                    relationship management

    * Books (Dutch and English).

3. Trainings & workshops (in company) both on an operational level as well as on a strategic level      

   Topics: customer relationship management,  credit management, (customer) service management,                    foreign language (English, German) for credit management / credit control.

   Specialization: customer and result oriented training program for social housing associations in the       Netherlands.

4. Market research especially related to credit (risk) management, working capital management and               finance. Specialization: Asia Pacific and Europe

If you need independent and practical advice or a second opinion, WCMConsult is a versatile and experienced B2B business partner to help your company to become more customer focused and result oriented.

Check out the website for more information or contact me by email marcel.wiedenbrugge@wcmconsult.com or phone: +31 6 4590 2601

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